Exchange Policy
Hello! Thank you for choosing Juniper.
Your experience is at the center of our mission!
It is of utmost importance to us that Juniper products purchased through our online store, or partner stores, provide you with an empowering period experience. For that reason, the following policy has been put in place:
- Once you purchase a Juniper item, and even prior to that, once you contact us, you become part of a community and support system. Whether you face any uncertainties or have any questions prior or post-purchase, you are not alone, our guidance is available for you every step of the way. All you need to do is send us a message and we'll make sure to guide you through your journey.
- Once you receive your product, due to the intimate nature of Juniper products, we do not accept any returns. However, please do contact us! Our team will make sure to find the best solutions for your case.
- Any exchanges made outside of Juniper's store are not authorized by Juniper.
Customer Satisfaction Policy
We are here to offer you and empowering period experience, and that means we are always here for you!
If you have any questions or concerns, do not hesitate to send us a message!
We know Juniper period products might seem new and unusual for you, and it is only natural to have so many questions.
We are here for you from the moment you find out about our products, all throughout your journey as you try them; we are committed to guiding you every step of the way!
Our assistance does not end once you buy the products, we are here for follow-up questions, and will make sure you get the most of the products.
We have guided thousands of individuals, and we can't wait to share the journey with you too!